Do you know this Toxic E-Mailer? “Chatroom Chuck”

This post was written by Marsha Egan on March 24, 2009
Posted Under: Email Best Practices,Toxic Emailers

Toxic Emailer: “Chatroom Chuck” 

Do you know Chuck? 

Chuck could sit behind his desk all day. He likes using group e-mails and e-mails to challenge numerous recipients to “discuss” issues. The more opinions, and the more responses to the responses. The threads multiply exponentially, and Chuck thrives on all the attention that his one e-mail created. 

Chuck’s Antidote:  E-mail should not be used as a chat room-that is, to “discuss” detailed and involved opinion questions among multiple recipients, or to build group consensus about key issues. Chuck needs to assess the most effective way to collect effective feedback in the shortest amount of time, rather than relying on e-mail to a large group.

Share your “favorite” Toxic emailers, and your recommended antidote.

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